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Booking portal for venues - stay & event
Property listing & Rental booking
Travel Hero envisions a future where vacationers and travelers across the Philippines can happily travel without any friction. In 2025, the Philippines' domestic tourism market has a valuation of USD 66.2 billion, making it the largest in Southeast Asia.
However, the travel industry is very resource-intensive and customer service is key to giving travelers the best experience. Travel Hero’s vision was to create a seamless interface where travelers could book safe travels and stays, without having to wait on long phone call queues and confusing website filters.
The system would be so simple that anyone could tell the platform their plans for travel, and the platform would give them a well-packed deal for their needs. An AI-powered travel booking system where users are guided by a chatbot using natural language. A revolutionary idea that can change the way Filipinos travel forever through AI agents for hotel booking, taxis, and flights.
Traditional online booking methods often involve multiple steps and can be time-consuming for users.
Travelers desire a more tailored experience that understands their specific needs and preferences.
Combining flight, hotel, and taxi bookings into a cohesive platform that can work autonomously requires careful planning and system design.
It is crucial that the availability and pricing information for travel services are up-to-date and reliable for travelers since there will be minimal human intervention.
Attracting and retaining users requires a platform that is not only functional but also engaging and seamless.
The founders of Travel Hero approached Sparkout Tech to come up with a robust and automated travel booking system. A system that would prioritize customer convenience, and eliminate customer service bottlenecks associated with personalized travel booking services. The answer was an AI-powered booking system that allows customers to plan their whole travel, stay, and payments within a single chatbot interface. While making it easy for Travel Hero to manage the platform seamlessly.
The core of Travel Hero is an intelligent chatbot that acts as a personal travel assistant. This chatbot is capable of understanding natural human language in human queries and guides them through the entire booking process. This conversational style interface eliminates the need for complex forms and multiple-page navigation.
Apart from automation, the chatbot is powered by natural language processing (NLP). This technology allows the chatbot to understand human conversations and their context to provide meaningful responses. The users can chat with the chatbot just like talking to a human customer service representative, and outline their travel plans. The chatbot then collects this information and provides a tailored package for the traveler.
The platform seamlessly integrates AI agents for flight booking, hotel, and taxi services, powered by real-time data from Amadeus API. This provides users with various booking options, right within a single, cohesive interface. Travelers using Travel Hero’s chatbot get booking options for flights, hotels, and taxis from across the Philippines, and the system matches them with the best option for their travel plans.
The web application features a clean and intuitive design, making it easy for users to interact with the chatbot and navigate the platform. Features like dropdown menus, quick replies, and a roadmap of the booking process right inside the chatbot further enhance the user experience.
The chatbot also features a personalized recommendations system for enhanced customer experience. It gathers user preferences such as destination, travel dates, number of guests, and budget to provide tailored recommendations to travelers. This makes the booking process more efficient and increases customer satisfaction.
The AI chatbot-based interface allows users to complete payments for their bookings right inside the interface without having to navigate complex forms and screens. We have integrated stripe as the secure payment gateway, allowing users to pay using their credit or debit cards inside the chatbot window.
A comprehensive admin module empowers administrators to efficiently manage bookings, users, commissions, payments, and platform settings. This ensures that the admins of Travel Hero can conduct smooth operations and make data-driven decisions.
The Travel Hero platform is built on microservices architecture using technologies like React.js, Node.js, MongoDB, and AWS. The chatbot is built using Botpress, a very scalable and robust platform for building intelligent chatbots. Travel Hero is designed for scalability and reliability, capable of handling a growing user base and increasing booking volumes.
Travelers can easily find and secure their stays with the built-in AI agent for hotel booking. The chatbot’s intuitive interface is perfect for travelers looking for a specific hotel at their destination or even the specific type of room they want. The integrated AI agent for room booking helps travelers find rooms of their liking right inside the conversational flow.
Arranging convenient transportation at destinations is also streamlined with Travel Hero. Users can book taxis at their destination through the chatbot, powered by a dedicated AI agent for taxi booking. The system connects users with available taxi services and confirms arrangements based on the location and schedule.
Travelers can reserve their flights seamlessly with the built-in AI agent for flight booking. Users can provide their itinerary through the chatbot using natural language. The system will provide them with the best choices for their travel date.
HTML
CSS
BootStrap
Laravel
PHP
phpmyadmin
Swift
Kotiln
Android
AWS
Google Maps
RazorPay
Sparkout Tech has successfully built the Travel Hero platform with cutting-edge features including AI:
Get free consultation and let us know your project idea to turn it into an amazing digital product.
The Travel Hero project has been an opportunity for Sparkout Tech to empower them and their customers with the power of artificial intelligence. By leveraging the AI agents for room booking, taxis, and flights, Travel Hero has transformed the domestic travel booking experience in the Philippines, providing a seamless and efficient solution for travelers.
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Jason
In collaboration with Sparkout, we executed a comprehensive delivery solution tailored and localized for Argentina within approximately five months. Throughout the implementation process, they effectively addressed and resolved all technical issues that emerged, ensuring a smooth and successful deployment.
Daniel G. Camps
I highly commend the Sparkout Tech Solutions team for their patience, dedication, and professionalism. Choosing your company to develop our Food Delivery product was a wise decision.
Senthil Kumar
The Communication was friendly and straightforward, the service was prompt, and the team demonstrated high skills and reliability.
Kestas
Sparkout initiated and successfully introduced Parkk's Android and iOS app, building it entirely from the ground up. Beginning with the initial phase of UX/UX app screen design, the project progressed through development over a one-year timeline. The delivered solution was of high quality, making it well-suited to present it to investors and ensuring stability for a successful live market launch.
Jason
In collaboration with Sparkout, we executed a comprehensive delivery solution tailored and localized for Argentina within approximately five months. Throughout the implementation process, they effectively addressed and resolved all technical issues that emerged, ensuring a smooth and successful deployment.
Daniel G. Camps
I highly commend the Sparkout Tech Solutions team for their patience, dedication, and professionalism. Choosing your company to develop our Food Delivery product was a wise decision.
Senthil Kumar
The Communication was friendly and straightforward, the service was prompt, and the team demonstrated high skills and reliability.
Kestas
