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Order Management

What Does Future Technology Hold for Order Management Systems?


Sivabharathy Jul 04, 2023 8 mins


The pre-pandemic era trading was moving at a casual pace, but now it has become one of the biggest benchmarks and the seedbed of change beyond thought. These may be called advancements in technology or changes in people.

Businesses need powerful order management systems (OMS) that can increase fulfillment profitability and support new digital and personalized customer experiences. These solutions should enable businesses to enhance user interaction while providing a robust database and transparency at scale to support the supply chain process for a long time.

Order management systems provide businesses with options that allow flexibility and agility in capabilities and deployment. Continue reading to explore more.

How Is Technology Changing Trade?

In the financial industry, technology is making great strides and shades are becoming the norm for certain business processes. Traders can now execute their trades from anywhere using sophisticated trading platforms developed by financial institutions and constantly updated to become more competitive.

Automated Trading

Automation Automation Automation! Everything needs automation, so why not trade? Traders can now set their platforms to automatically buy a currency or index when they meet a certain price. They can set the platform to take profit when they reach a desired price and stop loss if it is too low.

We can do all these transactions automatically without human intervention. If you have planned your trades, you can set them and forget them. This makes the life of traders much easier and more efficient as they don't need to be tied to their desktop platforms all day long.

High Flexibility for Traders

The fast-paced and ever-evolving technology provides more opportunities for traders to conduct their trades anywhere in the world 24/7. This has helped traders become more flexible in their work as they can conduct research using mobile devices and make decisions based on that.

Specifically, traders don't need to use their desktops, instead, they can use the released mobile applications. It enables traders to live their lives to the fullest but still do what they need to do in the market without any compromise. That leads their business without any disruptions.

The choice to Select Service Providers

Each of the firms competes to provide the best performance, so if a financial institution is not competitive in the technology they use, most traders will avoid that company. For example, many features that were considered luxuries have now become basic requirements of a preferred trading platform. For this reason, financial institutions are upgrading their services to gain competitive advantage.

In the presence of booming technology, the way we choose brokers or service providers has also changed. Unlike before, traders now look for features offered by each broker or service provider. Their platform should meet all the features and requirements to make your life easier.

Increased Accessibility

The use of innovative technology has made it possible for individuals and retailers to trade directly. These encourage direct trading without middlemen and provide better returns to both the seller and the buyer. On top of that, technology has made the information that affects your purchasing decisions easily accessible.

Traders have access to information on real-time trading prices and other historical data critical to the decision-making process. We can use robots to make trading decisions that do all the work for you.

An Efficient Order Management Solution Looks Like

Businesses require robust order management solutions (OMS), which can increase customer satisfaction, increase fulfillment profits and support new digital and personalized customer experiences. These solutions should enable businesses to quickly pivot to support customers. This all-inclusive modernized order management solution brings solutions to many of the trading problems, let's discuss them:

Flexibility in Deployment Picks

To support the freedom and flexibility, we have incorporated a microservices-based API-first approach to create a composable OMS architecture. This allows businesses to bring in their existing solutions, thereby significantly reducing the time to deploy our solutions. A cloud-native development model built on a headless design that can be paired with any UI allows modular components to be deployed to any SaaS, private or public cloud using universal technologies.

Innovations in Customer Experience

Order management solutions should be intuitive, approachable, and easy to learn without extensive training or specialized expertise. Design thinking is the foundation of the approach, and we need to start by understanding our users, their business context, and workflows. Then, we got to create intuitive experiences using the award-winning Carbon design system and gather feedback to make their UI experience even better. They can identify specific stores where new orders should be suspended, thereby allowing store associates to track their backlog of active orders.

Sustainability in Operations

Businesses today are tasked with addressing environmental, social, and governance objectives in the context of order management processes. As they expect businesses to make responsible and environmentally conscious choices to enhance long-term sustainability, This is where retail customers emerge as important invisible stakeholders. Consumers today are willing to pay a larger share of their wallets to companies that demonstrate a strong commitment to making sustainable choices.

Transparency in AI and ML Adoption

They can identify specific stores where new orders should be suspended, thereby allowing store associates to track their backlog of active orders. To ensure user trust in our AI-based OMS solutions, transparency is a principle ingrained in our design DNA. We show the reasoning and logic behind each decision in the AI ​​model, as well as how the AI ​​learned business patterns through a bi-directional feedback system that learns from results over time. This allows customer data science teams to introspect and leverage the learning process.

Benefits of Tech in Trading

  • The trading platform has become more accessible.
  • Everyone has opportunities for trading.
  • The innovative technologies have helped to demystify trading.
  • Mobile trading makes ease of trading available at your fingertips.
  • Digital platforms showcase data easily and understandably.
  • Customers have the ability to access the market 24/7.
  • Traders needn’t head to the trading platform.

What Does The Future Hold For Order Management Solutions?

Retail is leading the order management race: A robust order management system is a vital requirement for retail brands. Coordinating such diverse demand channels and supply chain networks is almost impossible without them. Bringing all data together in an order management and fulfillment platform gives retailers a single source for available inventory.

Manufacturing is ramping up: As the similarities between manufacturing and retail increase, industrial businesses are becoming more aware of the benefits a robust order management system can provide, especially for businesses looking to serve multiple channels and deliver a seamless customer experience.

COVID-19 has set online shopping on a high: The abyss of Lockdown has made online shopping profitable and direct online shopping has quadrupled. Consumers say they will continue to shop online as they do now.

Ineffective stock management erodes margins: Ineffective inventory management costs manufacturers time and money and creates more complexity. Limited internal visibility leads to inefficient procurement, storage, and shipping. This increases internal costs and slows order fulfillment speed. This leads to complete stagnation.

Final Thoughts

Technology is changing the way we think in every field, especially business. Innovative systems like order management are creating new waves in trading. Order management systems have become very efficient in handling and managing trading accounts because they have automated some of the processes that require human intervention.

Technology has made data-driven access easy and more sophisticated for anyone looking to get into trading. Additionally, traders can now execute their trades from anywhere with high-tech trading platforms that are constantly being developed and updated by financial institutions to become more competitive.

Author Bio



Lead Project Manager

Sivabharathy is a technical architect, technology enthusiast, and voracious reader. His visionary perspective has earned him opportunities to work with innovative projects in the computer software industry. He is an expert in PHP, JavaScript, NodeJS, Angular, Ethereum, Web3, Product Development, and Teamwork.


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